Features:

How Call Handler Works

• Answers 1 - 3 lines simultaneously and each line can be turned on/off separately to allow calls to pass through.

• All lines may have the same message or each a different message.

• All messages can be down-loaded with one call.

• Each line can be set separately to answer on 1 to 9 rings. In the ring through mode, the caller hears on-hold programming while the phone is ringing through to the user.

•  Also, the handler message can be repeated and a time interval set between repeats.
  

• The Call Handler allows special phone company services, such as caller ID.

Now with Advanced Promo*

The Enhanced Features allow for another level of messaging in addition to 
the original Promo message. Most often the CH 6000 is programmed for Promo 
mode - meaning the unit plays a "promotional" message for callers before passing 
them to the inside phones. This is somewhat similar to an Auto Attendant 
on phone systems (however not exactly the same). 

• Callers can now press a number AFTER the Promo message to hear information such as store hours, directions to a company, specific specials, etc.
  

• After the customer hears the selected message, they will be transferred into the inside phones (just like regular Promo mode).For Example:· Promo message says: "Thank you for calling XYZ Bank. For our website address, press 1. For directions to our bank, press 2. For bank hours,press 4. For our current checking account promotions, press 5.  ETC
  

• The new feature allow callers to press 1, 2,** 4, 5, 6, 7, 8, or 9 to hear new messages after the promo message. **note: Pressing 3 will bypass/interrupt the promo message and transfer the call to inside phones, just like all of our current CH units.

Promotional Mode
The Call Handler answers an incoming call on the programmed number of rings(default is two rings). The Call Handler plays a short promotional message, then switches to a transfer message (this may be the same as the on-hold message) and begins to ring the inside phone system.

Screen Mode
The Call Handler immediately begins to ring the inside phone during an incoming call. If the programmed number of rings (default is 4) is reached before the inside phone system answers the call, the Call Handler plays a short screen message. The Call Handler continues to ring the inside phone system while the messages are being played. When someone answers the incoming call, the messages cut off and the caller is connected to the inside phone system.

Night Answer Mode
Can be programmed for night answer with 24 hour clock. In night answer mode the device answers the call, announces an after-hours message, and hangs up.

Call Counter
The three lines can count up to 99,999 calls. Call reporting can be retrieved locally or remotely.

Information On-Hold
The CH 6000 is equipped with a built-in information on-hold capability. On-hold shares the nonvolatile flash memory with the other programmable messages. The on-hold message is output to the MOH port of the telephone system.

Auto Pass Through
In the event of a power failure, the unit automatically takes itself off line so calls can be answered without interference.

Auto Connect
In the event a phone line is not occupied with an incoming call, internal users may call out. The CH 6000 automatically removes itself from the line.

Auto Hang Up Detection
Anytime a caller hangs up before the call is answered, the unit detects the hang-up and instantly resets for the next call.

Zero Gap
When recording a production, the unit records the silence at the start and end of recording. However, the on board computer has the intelligence to go back and delete the silence leaving zero gap in the loop.

Volume Control
Unit has a volume control that can be changed remotely or locally. Local control of the volume can be deactivated.

Verbal Prompting
Assists with remote loading and retrieving call counts.

Security Code
There is a dealer-definable 5 digit security code with “three times, you're out” software to prevent unauthorized entry. Code is held permanently in flash memory.

Brownout Protection
In the event of a brownout, a drop in the power will not damage electronics or cause improper operation. Also, recordings in flash memory are unaffected by brown outs.

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