• Why should I use MESSAGING ON HOLD (MOH)?
  

• Is MOH like voice mail or an answering machine?
  

• What if we never put callers on hold?
  

• Will this work on my phone system?
  

• Do I pay monthly fees for MOH?
  

• How about music licensing fees?
  

• Who writes your script?
  

• Why does NEVER ALONE ON HOLD customize productions?

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When clients visit your business, you wouldn't dare ask them to wait for you outside. Having a messaging on hold system is exactly like inviting your caller to sit in your reception area. Feed your  callers like guests and serve up some nourishing information. The more they know about your business...the more they are apt to buy from you!    Benefits
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No. MOH replaces silence, radio or other sources of music as your telephone's hold system. With a NEVER ALONE ON HOLD system, you control what they listen to while holding. Callers will appreciate hearing about items or services they might not even be aware of. 
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 You may not be aware of placing callers on hold. How many times are callers told, "...hang on for just a second..."  seconds feel like minutes to them.  Use that captive hold time to educate, inform, entertain and sell to a caller on hold with a system from NEVER ALONE ON HOLD. The more they know about your business, the more they will buy.
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Yes. If your multi line phone systems supports an on-hold feature, NEVER ALONE ON HOLD can provide the correct equipment*. Whether its a single or multi line phone NAOH will provide the correct equipment so your business will sound like a Fortune 500 company.
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 No. There are no hidden charges or contracts. After the initial purchase of  a complete system, any additional  billing occurs only  for new messages*.  Some businesses want weekly message changes while others prefer monthly or seasonal changes. This frequency is entirely discretionary.    *Services
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Using radio as an on hold source is potentially subject to annual payments by various licensing agencies. However, NEVER ALONE ON HOLD uses premium music beds in our productions and the licensing fee is paid by us.
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A custom MOH script  is written with your input by NEVER ALONE ON HOLD.  We create whatever you want callers to hear! After all, you own this "air" time. 
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Every business is unique and a MOH message should reflect your individuality. We don't cookie cut our work...our productions are tailor made from scripting to voice-over to final mixing. Testimonials
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