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OUR CLIENTS SAY IT BEST
"We were absolutely thrilled with the service we received from Never Alone On Hold.
Having multiple PBX systems with many menu options we thought it would
be an impossible task to write the scripts, pick the background music
and then worst of all explain to someone else how it should be
recorded... But Frank Pival was a genius at all of this. He
made the process practically painless. Not only did Never Alone On Hold help us with
all of our answering service needs and recordings but they made small
changes and adjustments for us as we changed our services and
grew. We will always use this company!!
Stan Szelazek, CEO ACCOUNTABILITY Lakeworth, Florida |
 “In the restaurant business customer service is the most important component of success. Never Alone On Hold provides the first interaction that my customers have with our business. The CALL HANDLER system’s capabilities provide me with a means to customize and personalize that crucial first interaction. Never Alone On Hold provides the first crucial component in our ability to provide world class customer service.” John A. McDonald The Larkspur Melting Pot Larkspur, California
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 "NEVER ALONE ON HOLD is a
great addition to our phone service! Although our primary
business is the motel, we also offer car rentals and local tours.
People hear about these other features and do additional
bookings..helps increase our sales."Ed Laperyi-Vice-President Captains Choice Motel -Haines Alaska |
"After shopping around for telephone system automated recording
services, I was very impressed and completely satisfied with the
quality of the on-hold music and voice prompts as well as the
excellent customer service of NAOH.
Others did not compare. NAOH is also
very quick and affordable. I highly recommend NAOH to any
business, large or small." |
 "We feature vignettes of
our railroad's history and often our customers ask to be put BACK ON
HOLD, so that they can listen to the "rest of the story".NEVER ALONE ON HOLD makes it interesting and even entertaining to be on- hold. " Tina Cyr- Director of Marketing WHITE PASS AND YUKON RAILROAD Skagway Alaska |
 “Never
Alone on Hold has been an excellent addition to our dynamic
company.
Set up and installation was easy! We are very impressed and pleased
with the final product.”  “We have
used Frank a number of
times for our message on hold information. I have rarely had any
issues, when I did have a recording that I didn't like the music on or
the spacing wasn't quite long enough, he was able to remix it and I had
it back in my hands the next day. Superbly fast! even when I get the
script to him way too late he always gets it turned around very
quickly. His rates were much more reasonable that the big box message
on hold guys. Frank is a Great guy to use, even better if you are in
the Northwest.”Tim Vander Pol Director of Pricing PENINSULA TRUCK LINES Auburn, Washington |
 " NEVER ALONE ON HOLD has been just excellent to work with and always
prompt in responding to our needs"Glenn Gross-Owner ASHCOMBE FARM & GREENHOUSES Mechanicsburg, Pennsylvania |
 "...wanted you know how much of a
pleasure you were to work with. Thanks so much for hearing me out
long enough to understand the nature of my clients, and to put
together such an effective group of entertaining and attention getting
ads that spoke to their needs so convincingly..."Thomas Schilperoort-President- SOLARUS SAUNA USA Lynden, Washington |
 "As
a business owner with the rising cost of advertising expense,
on hold information (advertising) was a great way to get
information to
our customers while were assisting them. Offering all
the services we
offer it is always a challenge to let customers know what
services we
do without out them being in the store. That's
why Never Alone on Hold
was a great fit for us. Customers can listen to all our services while
waiting and many times when we come back on the line they add a
additional services. This has become one of the least
inexpensive and
one one the best forms of advertising we have ever used."Ron Ohnhaus Jr
G.M. The Autoglass Clinic &
Mobile Radio Inc. Poulsbo, Washington
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 "Very useful, flexible tool
that gives customers information while waiting on-hold. More
useful than radio on hold that simply sells someone else's product."
Rick Kasnick-Owner DRIFTWOOD LODGE Juneau, Alaska |
 “Our organization has used Never
Alone On Hold for several years. The product we
receive is always
completed on time and in a professional manner. We consider our
on-hold
function an important part of our marketing and public education and
are glad
to have a resource like Never
Alone On Hold working with us to
make it the best
that it can be.”Barb Wool- Director of PR & Development-LIBERTY ENTERPRISE Amsterdam, New York |
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 "Professional and courteous service throughout...NAOH made sure we had the right equipment, the right music bed and and never hesitated to fulfill any of our special requests. I would highly recommend NAOH to any company interested in a high quality on-hold product. " Adam Guenther- President 7-SALON Seatle-Bellevue, Washington |
"We found a gold mine in NEVER ALONE ON HOLD ...professional, helpful and sharp production skills made our decision to use them an easy one. We feel our association with NAOH has been a profitable endeavor. try it, you'll like it!" Edward R. Stanley, President Stanco Manufacturing, Inc. Atlanta, Texas |
 "We
are very happy with your service and love the professionalism it gives
to our business, as well as the customer friendly information. " Susan Miller-Vice President SANTA CLAUSE HOUSE North Pole, Alaska |
 "...works great! Alerts customers to
products they might not otherwise know we handle!"Greg Jacobsen-Owner SEAWAY MARINE Seattle, WA |
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