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Selected testimonials from businesses and organizations we've served over the years.

Featured Client Testimonials

"We feature vignettes of our railroad's history and often our customers ask to be put BACK ON HOLD, so that they can listen to the "rest of the story". NEVER ALONE ON HOLD makes it interesting and even entertaining to be on hold."

White Pass and Yukon Railroad – Skagway Alaska

"We have used Never Alone On Hold a number of times for our message on hold information. I have rarely had any issues, when I did have a recording that I didn't like the music on or the spacing wasn't quite long enough, Never Alone On Hold was able to remix it and I had it back in my hands the next day. Superbly fast! Never Alone On Hold rates were much more reasonable that the big box message on hold guys."

Peninsula Truck Lines – Auburn, Washington

Tim Vander Pol, Director of Pricing

"After shopping around for telephone system automated recording services, We were very impressed and completely satisfied with the quality of the on-hold music and voice prompts as well as the excellent customer service of Never Alone On Hold. Others did not compare. Never Alone On Hold is also very quick and affordable.... highly recommend Never Alone On Hold."

Qualified Media – Montreal, Canada

"We have been working with Never Alone On Hold for several years and have always found them top notch and the results are polished and professional."

Maya Romanoff – Chicago, Illinois

Jocelyn Gerard, Manager – Showroom Relations

“Our department is very pleased with our Never Alone on Hold services. It provides callers with a professional greeting and we are able to provide important information through informational segments that are very helpful to our public! We also have experienced awesome customer service with our Burn Ban Information Line. Fire and Air Quality Burn Bans can be imposed quickly, with Never Alone on Hold we are able to get our updates very expediently! This is a great service that any company would benefit from having!"

North Kitsap Fire & Rescue – Kingston, Washington

Cindy L. Moran, Administrative Assistant

"We’ve been working with Never Alone On Hold for over 16 years and consider the service to be essential to our phone systems. In addition to being a subtle marketing tool it’s a versatile news outlet and a bargain when one considers how many potential customers it touches.Never Alone On Hold quickly responds to change requests and is able to remotely make needed changes by the next business day."

Mount Roberts Tramway – Juneau Alaska

More Kind Words From Our Clients

"We found a gold mine in NEVER ALONE ON HOLD ...professional, helpful and sharp production skills made our decision to use them an easy one.Our association with Never Alone On Hold has been a profitable endeavor.... try it, you'll like it!"

Stanco Manufacturing, Inc. Atlanta, Texas

Edward R. Stanley, President

"NEVER ALONE ON HOLD is a great addition to our phone service! Although our primary business is the motel, we also offer car rentals and local tours. People hear about these so it helps increase our sales."

Captains Choice Motel – Haines Alaska

"NEVER ALONE ON HOLD has been just excellent to work with and always prompt in responding to our needs"

Ashcombe Farm & Greenhouses – Mechanicsburg, Pennsylvania

Glenn Gross, Owner

"Never Alone On Hold is a welcoming addition to our company -a valuable investment and we are very satisfied. They are a pleasure to work with."

Premier Home Health Care Services, INC. New York, NY

"Professional and courteous service throughout...Never Alone On Hold made sure we had the right equipment, the right music bed and and never hesitated to fulfill any of our special requests. I would highly recommend Never Alone On Hold to any company interested in a high quality on-hold product."

7-SALON Seattle-Bellevue, Washington

Adam Guenther, President

"...wanted you to know how much of a pleasure you were to work with. Thanks so much for hearing me out long enough to understand the nature of my clients, and to put together such an effective group of entertaining and attention getting ads that spoke to their needs so convincingly..."

Solarus Sauna USA – Lynden, Washington

Thomas Schilperoort, President

"As a business owner with the rising cost of advertising expense, on hold information (advertising) was a great way to get information to our customers while were assisting them. Offering all the services we offer it is always a challenge to let customers know what services we do without out them being in the store. That's why Never Alone on Hold was a great fit for us. Customers can listen to all our services while waiting and many times when we come back on the line they add a additional services. This has become one of the least inexpensive and one of the best forms of advertising we have ever used."

The Autoglass Clinic & Mobile Radio Inc. – Poulsbo, Washington

Ron Ohnhaus Jr., General Manager

"Never Alone On Hold offers very useful, flexible tools that gives customers information while waiting on-hold. More useful than radio on hold that simply sells someone else's product."

Driftwood Lodge – Juneau, Alaska

"Never Alone on Hold has been an excellent addition to our dynamic company. Set up and installation was easy! We are very impressed and pleased with the final product.”

Black Ball Ferry Line – Victoria, B.C. Canada

“Our organization has used Never Alone On Hold for several years. The product we receive is always completed on time and in a professional manner. We consider our on-hold function an important part of our marketing and public education and are glad to have a resource like Never Alone On Hold working with us to make it the best that it can be.”

Liberty Enterprise – Amsterdam, New York

Barb Wool, Director of PR and Development

These testimonials were provided by clients over the years and are shared as historical endorsements. Company affiliations and business operations may have changed.